Cypress Professional Services, Inc. Improving the Financial Performance of Heathcare Providers

Digital Call Center

Cypress utilizes the very latest in integrated dialer and Interactive Voice Response (IVR) technologies. Our digital call center reaches patients during preferred morning, evening, or Saturday hours. Each time of day is attempted until a successful contact has been achieved.

During 8am – 8pm communication and transactions with patients are handled by our certified and experienced medical receivable team. All new accounts receive calls by live representatives.

Client Value:
Maximizes patient collections by using certified medical account representatives and blending live calls with the latest in call center technology.