Cypress Professional Services, Inc. Improving the Financial Performance of Heathcare Providers

Collections


Collection Services
Healthcare service providers assign patient accounts that have a balance due 90-300 days from discharge date. This program assists healthcare providers with maintaining a positive relationship with their patients while collecting past due accounts. Certified medical collectors work with each patient answering insurance questions, verifying debt and explaining payment options. Additional services include:

Managed Care and Commercial Insurance Recovery
  • Researches and analyzes each claim by senior staff members
  • Maximizes recovery from underpaid accounts
  • Rebilling with full documentation
  • Improves profit margins

Each account is researched and analyzed by our senior staff. Additionally, our medical insurance reimbursement software identifies any errors and complements the analysis of our recovery auditors. The result is the maximized recovery of every account allowable under contract. The certified medical insurance reimbursement department provides follow-up on insurance denials, underpayments, and non-payments.

Workers’ Compensation Management
  • Maximizes recovery of work comp insurance accounts
  • Recovery audit specialists ensure increased cash flow and payments are in compliance with Workers’ Compensation insurance contracts
  • Rebilling with full documentation
  • Increases speed and effectiveness of revenue cycle

Our certified insurance and work comp specialists analyze every account and reduce the number of days outstanding by leveraging our experience, technology, and legal resources. Our insurance accounts are worked aggressively and include leveraging other client sites with batch processing when necessary. All of our programs can be customized.

  • Skiptracing Cypress provides healthcare providers with the latest known address, phone number, and asset information of patients who fail to provide accurate demographic information. Databases include USPS, Lexis Nexis, Accurint, CBC Innovis, Acxiom and others. Our skiptracing databases are continually upgraded as new resources enter the market.
  • Credit Reporting (client approval required) Cypress reports bad debt patient accounts to the national credit bureaus including Equifax, Experian, and TransUnion.
  • Legal Services (client approval required)
    • Individual suits
    • Insurance suits
    • Custom

Our legal team is specialized in the recovery of healthcare debt. Upon client approval we offer Insurance, Department of Managed Care, Individual, and custom legal suits to meet any client need.

Client Value: A comprehensive collection process which maximizes the revenue collected from each payer type while preserving the patient/healthcare provider relationship in all communications through experienced and certified medical staff.

  • 1-855-CYP-TREE